Guidelines for your Final Paper

Your final paper is a formal reflection on your internship experience, making important connections with the ideas, concepts, and theories you’ve encountered during your classes in the Department of Communication Studies. You should take the same care over this paper as you would for any final assignment. The primary audience for your journal and your final paper is the Internships Coordinator, but we reserve the right to share them with your on-site supervisor, too. You may of course write in the first person, and express your opinions, but your final paper must integrate critical thinking and writing. Points will be taken off for errors in grammar, structure and style. The final paper should be 7-8 pages plus references, double-spaced, 12-point type. The due date is always seven days after the last day of classes for the semester in which your internship is registered. Your journal and paper should be submitted by email as one PDF.

The following guidelines are to help you structure your final paper:

Part I: What did I do?

Describe the organization – its mission, the product(s) or service(s) on offer, organizational structure, size (staff, departments, branch offices, etc), history, funding sources, public profile, etc. Attempt to answer the following questions: What is the size or scale of the organization relative to others in the same or similar business or arts sectors? How long has it been around? How does it differentiate itself from its competitors? What is the business model in terms of tax status, ie for-profit or non-profit? If you’re quoting from official company facts and figures, cite them properly. What is the make-up of the organization? Is it an especially diverse workplace; are the employees generally young or old; are women and men well-represented in all areas; is the workplace lively and creative, or quiet and focused; does the pace of work appear to be very intense or somewhat relaxed; is the management style quite ‘flat’, ie consultative and consensus-oriented, or more hierarchical, ie ‘top-down’? How was your professional relationship with your supervisor and other staff? Describe your role(s) within the organization, and how it changed over time (if at all). Tip: re-read your journal entries before answering this question! Skip any questions that are difficult or impossible to answer due to COVID-related limitations such as working remotely. [max 3 pages]

Part II: How does this connect to my studies?

Please reflect on the larger significance of what you experienced, learned, and observed. This should be the most substantial portion of your paper. What connections can you draw between your internship and analytical issues that have come up in other classes; are there any particular theories or concepts that you find particularly useful for understanding your experiences and observations; have your practical experiences led you to reassess a particular theory? Some examples of the types of issues you might want to address: strategies for reaching diverse audiences; strengths and weaknesses of a particular communication strategy; impacts of economic conditions/financial structure/funding sources on the organization; tensions within the organization (structural, interpersonal, political, cultural). You’ve already learned a lot in the department beyond ‘the medium is the message’, so bring that knowledge into this section of your paper! Sift through some of your previous course syllabi, readings, class notes and assignments to see if you can make some productive connections between your internship and the ideas you’ve encountered in your other classes. Tip: Take particular care over this section of Part II! Even students who have a great internship experience, keep a detailed journal, and get a great evaluation from their onsite supervisor can sometimes receive a disappointing final grade because they rushed this section of their final paper. [3-4 pages] Reflect on the technical skills you acquired or shared with others; reflect on any power dynamics and cultural tensions within the organization. The goal here is not fault finding, but thinking and reflecting objectively and critically on your work experience.

Part III: Now what?

What are you taking with you from your internship? What have you learned that will be useful (or not useful) to you? How will this experience influence your future studies, work, career plans? [max 1 page] NB: Your paper and journal should be submitted by email to comsopps@concordia.ca as one PDF.